About Coronavirus

Covid Restrictions

Travel restrictions to Cyprus

ALL passengers arriving to Cyprus must register on the CY web platform, before arriving to Cyprus (https://www.cyprusflightpass.gov.cy ).

In case the passengers do not have the "CyprusFlightPass" or, in the event that the electronic platform of the Republic of Cyprus is not temporarily available due to technical problems or scheduled maintenance, have not completed in advance the required documents by hand, passengers will not be accepted onboard.

The countries of origin are re-evaluated on a regular basis and they are categorized based on their epidemiological status. List of countries and test requirements for each category could be found here (https://cyprusflightpass.gov.cy/en/country-categories)

Travel restrictions to Greece

It is compulsory for all individuals on international flights arriving at any Greek airport to fill in the electronic Passenger Locator Form (PLF) published in HTTPS://TRAVEL.GOV.GR/, not later than the previous day.

All passengers regardless of nationality must meet one of the following conditions:

  1. To have completed the vaccination for coronavirus COVID-19 at least 14 days before scheduled arrival and to present a vaccination certificate
  2. Display a negative PCR TEST for COVID-19 performed up to 72 hours before the scheduled flight.
  3. To present proof of recovery from COVID-19, valid as of two months after positive PCR or antigen test up to nine months

The above obligations include children over the age of six (6).

Third-country nationals subject to the prohibition herein have the right to submit a request to the Greek consular authority of their place of residence or stay for their exceptional entry in the country for business or personal reasons.

Travel restrictions to Russia

1. Passengers are not allowed to enter.

This does not apply to:

- nationals of the Russian Federation and their family members

- permanent residents of the Russian Federation

E-visa issuance is suspended

2. Passengers entering or transiting the Russian Federation must have a printed negative Covid-19 PCR test result issued at most 72 hours before arrival. the test result must be in English or Russian. A notarized translation to Russian is accepted.

This does not apply to nationals of the Russian Federation.

3. A completed "Application Form" must be presented upon arrival. The form can be obtained at https://www.rospotrebnadzor.ru

4. Russians citizens must upload their PCR test when arriving in Russia within 3 days from their arrival here: https://www.gosuslugi.ru/foreign-citizen

5. Foreign citizens will be allowed for boarding only if they hold a valid permit and fall into a special category of persons who are allowed to enter the Russian Federation from countries with which regular air traffic has not been resumed. Prior approval is requested by the airline. Please contact fly.to.from.rus@cyprusairways.com

Travel restrictions to Ukraine

You may find all information at https://visitukraine.today/ 

Travel restrictions to Lebanon

1.Passengers who in the past 14 days have been in Brazil or India are not allowed to enter.

2.Passengers must have a negative Covid-19 PCR test result issued at most 96 hours before arrival.

- This does not apply to:

- Passengers younger than 12 years;

- Passengers returning to Lebanon within 1 week;

- Passengers with a covid-19 vaccination certificate if they received the last vaccine dose at least 15 days before departure the certificate must be issued by Afghanistan, Albania, Algeria, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brunei Darussalam, Bulgaria, Cambodia, Canada, China (people's rep.), Chinese Taipei, Croatia, Cyprus, Czechia, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland (rep.), Israel, Italy, Japan, Jordan, Kazakhstan, Korea (dem. people's rep.), Korea (rep.), Kosovo (rep.), Kuwait, Kyrgyzstan, Lao people's dem. rep., Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Moldova (rep.), Monaco, Mongolia, Montenegro, Morocco, Myanmar, Nepal, Netherlands, New Zealand, North Macedonia (rep.), Norway, Oman, Pakistan, Palestinian territory, Philippines, Poland, Portugal, Qatar, Romania, Russian fed., San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Syria, Tajikistan, Thailand, Timor-Leste, Tunisia, turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, USA, Uzbekistan, Vatican City (holy see), Vietnam, or Yemen.

3.Passengers and airline crew are subject to a Covid-19 PCR test upon arrival.

- This does not apply to:

- Passengers younger than 12 years

- Airline crew staying for a maximum of 24 hours.

4.Passengers and airline crew could be subject to quarantine for 72 hours.

5.Passengers must complete an "airport tracking registration form" before departure at https://covid.pcm.gov.lb/ this will generate an approval e-mail or SMS which must be presented upon arrival.

- This does not apply to passengers younger than 12 years.

6.Passengers must install the "covidlebtrack" mobile app.

If you have symptoms

Symptomatic passengers identified in the airport by the public health authorities may be refused to continue their travel. IF you have following symptoms: Fever, Cough, Shortness of breath, Loss of Taste or Smell, we encourage you to reconsider your travel arrangements. You are allowed to change of travel date without a rebooking fee (difference in fare levels should be paid additionally) on the basis of a doctor’s certificate confirming suspicion of COVID19 contamination up to 6 hours before the flight. In any case, you can modify your travel arrangements using “Manage My Booking” page.


Passengers are requested to wear face masks/coverings from the time they arrive at the airport and onboard Cyprus Airways flights. Face masks/coverings should not be placed on children younger than 6 years old, anyone who has trouble breathing or otherwise unable to remove the cover without assistance.

You should change your mask every 4 hours or if it becomes damaged, wet or dirty. Please make sure that you have sufficient supply of masks for the entire duration of their journey

My Flight

If my flight is cancelled

If your flight is canceled and you have booked your tickets using Cyprus Airways website or Call-Center you will receive an email notification with the alternative options offered:

  • you can rebook your flight to the same destination for a future date
  • you can issue a travel voucher for the amount of the original ticket. Your travel voucher is valid for 12 months from the date of issue and you can use the whole or part of the voucher within the validity period.  Once it expires, (i.e. 12 months after issuance), you are eligible to request a refund of the remaining unused amount paid for your initial booking, provided that the travel voucher has not been used in full. Full terms and conditions for travel vouchers are available here.
  • you can request a refund. Please note that the processing will take longer due to the excessive amount of adjustments being made to our scheduled operations.

For bookings through travel agents: Please contact your travel agent for further assistance.

Status of my flight

You can check our schedule here. If your flight is not listed there, that means that it has been cancelled. If your flight has been cancelled, you will receive an email notification regarding cancellation to email address you used when booking your flight.

Additional safety measures

New procedure for aircraft cleaning

According to recommendations of EASA, WHO, ICAO and IATA, we have adapted specific cleaning procedures for safeguarding the health of the passengers, operating crew and all employees that are involved in the operational activities. The aircraft cabin is cleaned with the use of disinfectant liquid and materials. Caution is given to passenger seats, seat belts, arm rests, trays, galleys and toilets.

At each airport there are additional measures implemented by the Airport operator i.e. information to passengers, thermal cameras, points with hygiene liquids, airport toilets hygiene etc.

Protect yourself

The European Union Aviation Safety Agency (EASA) and the European Centre for Disease Protection and Control (ECDC) provided passengers with an overview of the air travel experience. These summarise the most important elements from the passenger perspective of the EASA/ECDC operational guidelines. The guidelines place paramount importance on health safety at every stage of the end-to-end passenger journey. Their aim is to achieve safety, clarity and harmonisation in the travel experience across Europe.

The guidelines are available here.