About Coronavirus

Covid Restrictions

Travel restrictions to Cyprus

ALL passengers arriving in Cyprus must register on the CY web platform, before arriving to Cyprus (https://www.cyprusflightpass.gov.cy ).

In case the passengers do not have the "CyprusFlightPass" or, in the event that the electronic platform of the Republic of Cyprus is not temporarily available due to technical problems or scheduled maintenance, have not completed in advance the required documents by hand, passengers will not be accepted onboard. 

The countries of origin are re-evaluated on a regular basis and they are categorized based on their epidemiological status in the Categories A, B, and C, with Category A having the most positive epidemiological status. List of countries and test requirements for each category could be found here (https://cyprusflightpass.gov.cy/en/country-categories) 

Travel restrictions for travelers from Greece to Cyprus

After an increased number of cases detected the last days to travelers returning from various parts of Greece, the Ministry of Health announces that, after evaluation, Greece is classified in Category B with effect from 6 August 2020.

Passengers have to conduct, a test confirming negative PCR for Covid-19 during the last 72 hours before their travel to the Republic of Cyprus and possess a certificate which confirms negative PCR for Covid-19, issued from a certified laboratory. Cypriot citizens and members of their families and legally residents of the Republic have the option to take the test upon arrival at Larnaca and Paphos Airports. The cost of the examination is covered by travelers themselves (60EUR).

It is further emphasized that all passengers, regardless of citizenship are required to apply for a Cyprus Flight Pass (https://cyprusflightpass.gov.cy) within 24 hours before their flight.

Each family member must complete a separate application. In the case of minors passengers under the age of 18, accompanied or unaccompanied, the application must be completed, on behalf of the minors, by the custodian parent(s)/ adoptive parent(s) / legal guardian / legal representative (s).

Cypriot citizens and permanent residents of the Republic who have travelled to Greece by 02AUG (inclusive) and plan to return after 06AUG, when the new regulation enters into force, will be able to take the test on arrival, free of charge. For inspection purposes, passengers in the above category must give and deliver to the laboratory in printed form a ticket and/or and a boarding pass, indicating the date of departure from Cyprus. 

Travel restrictions for travelers from Slovakia to Cyprus

All passengers traveling from Bratislava are required to undergo a laboratory test no earlier than 72 hours prior to departure and to possess a Certificate showing negative PCR examination for the virus, issued by a certified laboratory.

Cypriot citizens and members of their families (foreign spouses, their minor children, and their parents), and legally residents of the Republic of Cyprus have the option to take the test upon arrival at Larnaca airport. The cost of the examination is covered by travelers themselves (60EUR) and in addition, such persons should remain in self-isolation at home until the examination result is issued.

All passengers, regardless of citizenship are required to apply for a Cyprus Flight Pass (https://cyprusflightpass.gov.cy) within 24 hours before their flight.

Each family member must complete a separate application. In the case of minors passengers under the age of 18, accompanied or unaccompanied, the application must be completed, on behalf of the minors, by the custodian parent(s)/ adoptive parent(s) / legal guardian / legal representative (s).

Travel restrictions to Greece

Random COVID-19 checks on randomly selected passengers may be performed upon arrival in Greece. This will be decided by the Greek Civil Protection.

Prerequisites for passengers traveling to Greece:

1. All passengers travelling on international flights to Greece are obliged to submit the compulsory Passenger Locator Form (PLF) 48 hours before departure. The Form can be found online in https://travel.gov.gr/#/  

The PLF shall be submitted by the passenger 48 hours prior departure, in order for the Authorities to be provided with sufficient time for processing of passenger data. Passengers will receive an immediate response mail or SMS, whilst a few hours later new mail or SMS will be sent to passengers with a QR code which will be scanned upon arrival by the authorities.

Starting from 9 July 2020, all passengers shall submit the PFL at least 24 hours before departure.

2. There is a temporary ban of entry to all non-EU citizens as announced by the Hellenic Civil Aviation Authority until 14th August. Exemptions apply for citizens from Algeria, Australia, Canada, Georgia, Japan, Montenegro, Morocco, New Zealand, Rwanda, Serbia, South Korea, Thailand, Tunisia, Uruguay.

3. Also exempted from the restriction are:

  • Family members of EU citizens.
  • Citizens of Schengen member states and their family members
  • Passengers travelling for essential reasons, including health issues, business purposes, imperative family reasons, persons in need for international protection
  • Healthcare professionals and health researchers designated to support the Hellenic National Healthcare System.
  • Third-country citizens who are long-term residents or long term visa holders of an EU or Schengen member state.
  • Third country government members, diplomats, the staff of international organizations, military personnel, and humanitarian aid workers in the exercise of their duties, students, highly specialized personnel essential to the function of the state.
  • Passengers in transit
  • Aircraft flight crew
  • Non-EU or Non-Schengen citizens travelling for imperative family or business reasons provided that the relevant authorization has been obtained by the Hellenic Consulate.

Travel restrictions to Switzerland

Any foreign nationals who wish to enter Switzerland directly from a high-risk country will be refused entry. 

- Which countries are considered to be high-risk countries? 

All states outside the Schengen area, with the exception of: 

Holy See 
New Zealand 
San Marino 
South Korea 

Q: Can I enter Switzerland from a country not considered to be high-risk? 

A: Yes, normal requirements apply to entry from these countries. 

Q: Who is not allowed to enter Switzerland? 

A: The ban on entry applies to foreign nationals who want to travel to Switzerland from a high-risk country for a stay of up to three months, i.e.: 

  • Persons who wish to obtain services in Switzerland;
  • Tourists, visitors, and participants in events;
  • Persons who wish to come to Switzerland for medical treatment that has not yet begun or that is not regarded as urgently required;
  • Persons seeking employment or who have been invited for a job interview in Switzerland;
  • Persons who wish to submit an application for a residence permit.

Q: Who is not affected by the ban on entry to Switzerland? 

A: The ban on entry does not affect people who are Swiss citizens, or who have rights of free movement, or who are in a situation of special necessity. It is the responsibility of the border control authority to assess the necessity of such situations. 

This means that foreign nationals, even those arriving from a high-risk country, can still enter Switzerland if they meet at least one of the following requirements: 

They also have Swiss citizenship. 

They hold a travel document (e.g. a passport or identity card) and 

  • a residence permit, i.e. a Swiss residence permit (L / B / C / Ci permits);
  • a cross-border permit (G permit; only for work-related purposes),
  • an FDFA legitimation card;
  • a D visa issued by Switzerland;
  • a C visa issued by Switzerland after 16 March 2020 in a valid exceptional case or in order to work on a short-term contract;
  • assurance of a residence permit from a cantonal migration authority or an entry permit with a visa issued by Switzerland (an employment contract is not sufficient to cross the Swiss border. Persons with an assurance of a residence permit may enter Switzerland at the earliest three days before the date on which assurance becomes valid.)
  • They hold a refugee's or stateless person's travel document issued by Switzerland, a passport for foreign nationals issued by Switzerland, a valid residence or permanent residence permit or an F-Permit.
  • They have rights of free movement. If they require a visa, a valid Schengen C-visa, a valid D-visa or a valid Schengen residence permit;
  • They are transporting goods for commercial purposes and have a goods delivery note.

Ιn certain cases: They are simply travelling directly through Switzerland with the intention and possibility of entering another country. See "Is it still possible to travel through Switzerland?" under 'Questions on travelling through and leaving Switzerland'. 

They are in a situation of special necessity. The border control authority will assess the necessity of the situation. 

They are specialists in the healthcare sector who need to enter Switzerland for important work-related reasons and who hold a confirmation of notification, an assurance of a residence permit or an entry permit with a visa issued by Switzerland. 

You must be able to prove that you meet the abovementioned requirements. Suitable documentary proof must be produced at the border. 

Q: Who has the rights of free movement? 

EU/EFTA and UK citizens and their family members, irrespective of their nationality, have rights of free movement. Family members are defined as 

  • spouses or registered partners of an EU/EFTA/UK citizen;
  • relatives in descending line who are under the age of 21 years or who are dependent. This includes the relatives of EU/EFTA/UK citizens and the relatives of their spouse or registered partner;
  • relatives in ascending line who are dependent. This includes the relatives of EU/EFTA/UK citizens and the relatives of their spouse or registered partner;
  • in the case of EU/EFTA/UK citizens living as students in Switzerland: spouses or registered partners and their dependent children.

For relatives in descending line aged 21 and over and relatives in ascending line, i.e. parents or grandparents, proof must be provided at the Swiss border that their accommodation and maintenance will be covered, otherwise they will not be permitted to enter Switzerland. 

Third-country nationals also have rights of free movement if they are posted to work in Switzerland for no more than 90 days by an employer-based in the EU/EFTA, provided they have previously been living and working legally in an EU/EFTA member state for at least one year. 

Third-country nationals who have rights of free movement may still require a visa. Please contact the Swiss foreign representation at your place of residence for more information. 

Please find and download the PLF form here: https://cyprusairways.com/home/info/SWISS_PLF_FORM.pdf

If you have symptoms

Symptomatic passengers identified in the airport by the public health authorities may be refused to continue their travel. IF you have following symptoms: Fever, Cough, Shortness of breath, Loss of Taste or Smell, we encourage you to reconsider your travel arrangements. You are allowed to change of travel date without a rebooking fee (difference in fare levels should be paid additionally) on the basis of a doctor’s certificate confirming suspicion of COVID19 contamination up to 6 hours before the flight. In any case, you can modify your travel arrangements using “Manage My Booking” page.


Passengers are requested to wear face masks/coverings from the time they arrive at the airport and onboard Cyprus Airways flights. Face masks/coverings should not be placed on children younger than 6 years old, anyone who has trouble breathing or otherwise unable to remove the cover without assistance.

You should change your mask every 4 hours or if it becomes damaged, wet or dirty. Please make sure that you have sufficient supply of masks for the entire duration of their journey

My Flight

If my flight is cancelled

If your flight is canceled and you have booked your tickets using Cyprus Airways website or Call-Center you will receive an email notification with the alternative options offered:

  • you can rebook your flight to the same destination for a future date
  • you can issue a travel voucher for the amount of the original ticket. Your travel voucher is valid for 12 months from the date of issue and you can use the whole or part of the voucher within the validity period.  Once it expires, (i.e. 12 months after issuance), you are eligible to request a refund of the remaining unused amount paid for your initial booking, provided that the travel voucher has not been used in full. Full terms and conditions for travel vouchers are available here.
  • you can request a refund. Please note that the processing will take longer due to the excessive amount of adjustments being made to our scheduled operations.

For bookings through travel agents: Please contact your travel agent for further assistance.

Status of my flight

You can check our schedule here. If your flight is not listed there, that means that it has been cancelled. If your flight has been cancelled, you will receive an email notification regarding cancellation to email address you used when booking your flight.

Additional safety measures

New procedure for aircraft cleaning

According to recommendations of EASA, WHO, ICAO and IATA, we have adapted specific cleaning procedures for safeguarding the health of the passengers, operating crew and all employees that are involved in the operational activities. The aircraft cabin is cleaned with the use of disinfectant liquid and materials. Caution is given to passenger seats, seat belts, arm rests, trays, galleys and toilets.

At each airport there are additional measures implemented by the Airport operator i.e. information to passengers, thermal cameras, points with hygiene liquids, airport toilets hygiene etc.

Protect yourself

The European Union Aviation Safety Agency (EASA) and the European Centre for Disease Protection and Control (ECDC) provided passengers with an overview of the air travel experience. These summarise the most important elements from the passenger perspective of the EASA/ECDC operational guidelines. The guidelines place paramount importance on health safety at every stage of the end-to-end passenger journey. Their aim is to achieve safety, clarity and harmonisation in the travel experience across Europe.

The guidelines are available here.