About Coronavirus

Covid Restrictions

Travel restrictions to Cyprus

As of the 18 APR 2022, the obligation to complete and hold the Cyprus Flight Pass is Abolished.

1. Passengers who are fully vaccinated or recently recovered should fulfil one of the following conditions in order to enter the Republic of Cyprus:

  • They hold a European Digital COVID Vaccination or Recovery Certificate, or equivalent Vaccination or Recovery Certificate from third countries that have joined the EU Digital COVID Certificate System (EUDCC).
  • They hold a valid certificate of vaccination issued by the competent Authorities of any third country provided that the required doses of a vaccine accepted by the Republic of Cyprus have been completed.

Those who want to obtain the EUDCC – EU Digital Certificate issued by the Cypriot Government, must visit the website: www.eudcc.gov.cy

2. Passengers who are neither fully vaccinated nor recently recovered age 12 and over should fulfil below conditions:

  • To have undergone a PCR test 72 hours or
  • They have undergone an antigen rapid test 24 hours prior to departure

Children under 12 years old arriving to Cyprus are exempted from testing.

For check purposes, passengers aged 12 years or over, who do not hold a vaccination or recovery certificate must present their test results in printed or electronic form.

NOTE:

Travel directives and restrictions are constantly changing therefore passengers are strongly advised to also contact their Embassy and/or visit the official websites of the Official Authorities in every country they would like to travel from/to before their flight.

Travel restrictions to Greece

Greece, as of May 1, 2022,  has lifted all Covid-19 related restrictions for all travelers to Greece

Travel restrictions to Russia

1. Categories of passengers allowed to enter the country

  • nationals of the Russian Federation and their family members
  • permanent residents of the Russian Federation
  • citizens of: the UK, Turkey, Switzerland, the UAE, Maldives, Egypt, Belarus, Kazakhstan, Kyrgyzstan, South Korea, Cuba, Serbia, Japan, Seychelles, Ethiopia, Vietnam, India, Qatar, Finland, Azerbaijan, Armenia, Greece, Singapore, Venezuela, Germany, Syria, Tajikistan, Uzbekistan, Sri-Lanka, Iceland, Malta, Mexico, Portugal, Saudi Arabia, Austria, Hungary, Lebanon, Luxembourg, Mauritius, Morocco, Croatia, Belgium, Bulgaria, Jordan, Ireland, Italy, Cyprus, China, Liechtenstein, North Macedonia, the USA, Albania, France, the Czech Republic, the Dominican Republic, Bahrain, Moldova, Iraq, Spain, Kenya, Slovakia, Andorra, Denmark, Djibouti, Colombia, Kuwait, New Zealand, Peru, the Bahamas, Iran, the Netherlands, Norway, Oman, Slovenia, Thailand, Tunisia, Sweden, Argentina, Bangladesh, Brazil, Costa Rica, and Mongolia and persons who hold a residence permit or another document confirming  their right to permanent residence in the above-listed countries

2. Russian nationals arriving in the Russian Federation on international flights must, prior to departure, fill out the questionnaire on the Public Services Portal and then, within three calendar days of their date of arrival, take a one-time laboratory Covid-19 PCR test.

Passengers must remain in quarantine at their place of residence (stay) until they receive a negative test result. No laboratory Covid-19 PCR test is required if the individual has been vaccinated against Covid-19 in the last 12 months or can present documentary verification of having recovered from Covid-19 in the last six months.

3. PCR test or vaccination or RECOVERY from Covid-19 certificates REQUIRED

  • Foreign citizens traveling to the Russian Federation, including passengers in transit, upon check-in and boarding must submit a medical certificate in Russian or in English showing a negative COVID-19 PCR test result obtained not earlier than 48 hours before arrival in the Russian Federation. This does not apply to Nationals of the Russian FED
  • If it is not possible to submit the medical certificate in Russian or in English, it may be submitted in the official language of the country where the issuing organization is registered, accompanied by a Russian translation certified by a consular official of the Russian Federation.
  • The data about the laboratory Covid-19 PCR test, having recovered from the disease or vaccination must be posted on the Public Services Portal (PSP) by filling out the form Data about Test Results, Exposure to the Disease or Vaccination against Covid-19 for Arrivals to the Russian Federation to the link: https://esia.gosuslugi.ru/login/registration
  • Antibody test results and any other test results except for PCR tests cannot be used to confirm the absence of COVID-19 infection for the specified purposes.
  • Passengers who cannot present any of the above-mentioned certificates (PCR, Vaccination, recovery from COVID-19) Will be denied carriage.

NOTE:

Travel directives and restrictions are constantly changing so passengers are strongly advised to also contact their Embassy and/or visit the official websites of the Official Authorities in every country they would like to travel from/to before their flight.

Travel restrictions to Lebanon

Effective 28MAR22

1. Αs of the 28th MAR22 the Registration of all passengers traveling to Lebanon on the MOPH PASS platform of the Ministry of Public Health is not required.

2. All arriving passengers are exempted from performing PCR tests upon arrival at Beirut Airport.

3. All arriving passengers, except children under 12yrs old and UNIFIL, must register on MOPH PASS Platform through the link http://pass.moph.gov.lb/ and ensure that all submitted information is correct.

4. All passengers arriving to Lebanon must hold PCR negative test results from one of the certified laboratories by local authorities. Negative PCR test result validity must not exceed 48 hours between the sampling date and boarding the flight from the country of origin. Or COVID-19 Rapid Antigen Test including QR code, latest 24 hours between the sampling date and boarding the plane from the country of origin.

Exceptions from performing PCR test or Rapid Antigen test in the countries of departure:

1. fully Vaccinated passengers who have received the second and third dose of any COVID-19 Vaccine or one complete dose of COVID-19 Vaccine (which is formed of one dose only) since a period not exceeding 6 months.

2. Passengers who traveled out of Lebanon and will return within one week, i.e., who traveled during one day of the week and will return on the same day the following week, will be exempted from performing a PCR test in the countries of departure.

NOTE:

Travel directives and restrictions are constantly changing therefore passengers are strongly advised to also contact their Embassy and/or visit the official websites of the Official Authorities in every country they would like to travel from/to before their flight.

Travel restrictions to Israel

Effective 01MAR22

1. ALL passengers – Israelis and Foreign citizens, travelling to Israel must fill out and submit the online Israel Entry Statement Form through the Israeli Ministry of Health website within 48 hours prior to Schedule Time of Departure.

2. All passengers who are foreign citizens entering to Israel (if they have stayed in a territory outside of Israel for more than 72 hours) must present a medical certificate indicating a negative PCR test result for COVID19. conducted within 72 hours of the scheduled time of departure (from the first point of departure)

3. All passengers must take a PCR test upon arrival in Israel. This requirement applies for all passengers, including vaccinated and recovered persons. Pre-registration is required on the sampling company’s website https://testngo.femi.com/en/sign-in  (‘femi’) located at Ben Gurion International Airport.

4. All passengers arriving into Israel from abroad must go into isolation for 24 hours OR until receiving a negative result on the PCR test that was taken upon arrival, whichever is earlier. More information to this link: https://corona.health.gov.il/en/abroad/isolation/ .

Categories of Passengers permitted to enter Israel:

1. All Israeli Passengers are allowed to enter/return to Israel. Israeli Citizens, permanent residents and temporary residents holding an Israeli passport OR a valid Israeli ID card – are not required to present a COVID- 19 test before boarding a flight to Israel.

2. Foreign citizens, who are not required to have an entry visa to Israel are allowed to enter Israel regardless they are vaccinated or not.

Foreign citizens, who are required to have an entry visa to Israel are allowed to enter Israel regardless they are vaccinated or not, given that they are holding a valid visa.

3. Foreign citizens, holders of special letters of authorization by the Ministry of Foreign Affairs or Population immigration authority, are allowed to enter Israel regardless they are vaccinated or not.

Exemption From Pre-Flight COVID Test

1. Those who have stayed outside of Israel for less than 72 hours.

2. Those infected and recovered who can present airline with a positive test result on a PCR test or Rapid (Antigen) test, administrated by the professional sampler, taken less than 3 months before the day of air travel, provided that at least 8 days pass from testing da

3. Those who recovered in Israel presenting “Covid Certificate” from the Israeli MOH indicating a status of recovery – provided that 3 months have not elapsed from the day of recover

NOTE:

Travel directives and restrictions are constantly changing therefore passengers are strongly advised to also contact their Embassy and/or visit the official websites of the Official Authorities in every country they would like to travel from/to before their flight.

Useful links:

1. Ministry of Health – Entry Statement Form

2. Ministry of Health – International Travel

3. Ministry of Health – List of Countries by Color

4. Population and Immigration Authority – Policy of entry into Israel during the coronavirus period

5. Ben Gurion International Airport

6. Test&GO – “Femi”, located at Ben Gurion International Airport

Travel restrictions to Egypt

1. All travelers over 12 years old (Egyptians Nationals included), traveling to Egypt need to present the below medical certificates:

  • A Negative COVID-19 PCR test is taken 72 hours before Flight Departure time or a Rapid Antigen Test is taken 24 hours before Flight Departure. The test must be based on a nasal or oral swab. The test result certificate must have a stamp from a certified laboratory or a QR code which can be obtained at the link: https://visitegypt.gov.eg/.
  • A COVID-19 vaccination certificate, stating they have been fully vaccinated at least 14 days before departure (Sputnik light vaccine is not accepted). The certificate must be in Arabic, French, or English and have a QR code which can be obtained at the link: https://visitegypt.gov.eg/.

2. All children under 12 years old are exempted from the above requirements.

NOTE:

Travel directives and restrictions are constantly changing therefore passengers are strongly advised to also contact their Embassy and/or visit the official websites of the Official Authorities in every country they would like to travel from/to before their flight

Travel restrictions to UK

Cyprus is listed on the amber list of countries:

What you must-do if you have been in a country or territory on the amber list in the 10 days before you arrive in England.

1. Before you travel to England you must:

  • Take a Covid Test– you must take the test in the 3 days before you travel to England follow the link:

https://www.gov.uk/guidance/coronavirus-covid-19-testing-for-people- travelling-to-england

  • Complete passenger locator format:

 https://www.gov.uk/provide-journey-contact-details-before-travel-uk

You must do the aforementioned whether you are fully vaccinated or not. For more information in regards to the travel restrictions that apply based on the color the country you are traveling from to the UK is listed, follow this link:

https://www.gov.uk/guidance/red-amber-and-green-list-rules-for-entering-england

2. When you arrive in England

a. If you are fully vaccinated

After you arrive in England you must take a COVID-19 test on or before day 2.

This applies if you’re fully vaccinated under either:

  • the UK vaccine program overseas
  • an approved vaccination program in Europe or the USA - not all are recognized in England

It also applies if you are:

  • taking part in an approved COVID-19 vaccine trial in the UK or the USA
  • under 18 and resident in the UK, a UK Overseas Territory, the USA, or one of the specified European countries

If you will be in England for less than 2 days you still need to book and pay for a day 2 COVID-19 test. You only need to take the test if you are still in England on day 2.

You must be able to prove that you have been fully vaccinated (plus 14 days) with a document (digital or paper-based) from a national or state-level public health body. If you are fully vaccinated in Europe, you will need to show an EU Digital COVID Certificate (EU DCC), showing you’ve had a full course of an EMA or Swiss medic-approved vaccine.

b. If you are not fully vaccinated

If you do not qualify under the fully vaccinated rules, on arrival in England you must:

  • quarantine at home or in the place you are staying for 10 days
  • take a COVID-19 test on or before day 2 and on or after day 8

Read about the fully vaccinated rules, quarantine and taking COVID-19 tests after arrival in England.

If you are in England for less than 10 days, you need to quarantine for the time you are there. You need to book day 2 and day 8 travel tests.  You only need to take the tests if you are still in England.

3. You will qualify as fully vaccinated if you are vaccinated either:

  • Under an approved vaccination program in the UK, Europe, USA, or UK vaccine program overseas with a full course of the Oxford/AstraZeneca, Pfizer BioNTech, Moderna, or Janssen vaccines from a relevant public health body in Australia, Antigua and Barbuda, Barbados, Bahrain, Brunei, Canada, Dominica, Israel, Japan, Kuwait, Malaysia, New Zealand, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan or the United Arab Emirates (UAE)
  • Formulations of the 4 listed vaccines, such as AstraZeneca Covishield, AstraZeneca Vaxzevria, and Moderna Takeda, qualify as approved vaccines.
  • You must have had a complete course of an approved vaccine at least 14 days before you arrive in England.
  • Where 2 doses of a vaccine are required for a full course, you will be able to:

            a.mix 2 different types of vaccine, for example, Oxford/AstraZeneca and Moderna

            b.have the 2 vaccinations under 2 different approved programs, for example, Australia and Japan, UK and USA, EU and Canada.

More information can be found at:

Ηttps://www.gov.uk/guidance/travel-to-england-from-another-country-during-coronavirus-covid-19

NOTE: Travel directives and restrictions are constantly changing so passengers are strongly advised to also contact their Embassy and/or visit the official websites of the Official Authorities in every country they would like to travel from/to, before their flight

My Flight

If my flight is cancelled

If your flight is canceled and you have booked your tickets using Cyprus Airways website or Call-Center you will receive an email notification with the alternative options offered:

  • you can rebook your flight to the same destination for a future date
  • you can issue a travel voucher for the amount of the original ticket. Your travel voucher is valid for 12 months from the date of issue and you can use the whole or part of the voucher within the validity period.  Once it expires, (i.e. 12 months after issuance), you are eligible to request a refund of the remaining unused amount paid for your initial booking, provided that the travel voucher has not been used in full. Full terms and conditions for travel vouchers are available here.
  • you can request a refund. Please note that the processing will take longer due to the excessive amount of adjustments being made to our scheduled operations.

For bookings through travel agents: Please contact your travel agent for further assistance.

Status of my flight

You can check our schedule here. If your flight is not listed there, that means that it has been cancelled. If your flight has been cancelled, you will receive an email notification regarding cancellation to email address you used when booking your flight.

If you have symptoms

Accidental passengers detected at the airport by public health authorities will not be allowed to continue their journey. If you have the following symptoms: fever, cough, shortness of breath, loss of taste or smell, we recommend that you reconsider your trip. You may change the date of travel without a booking fee (the difference in fare must be paid in addition) based on a doctor's certificate confirming suspected COVID-19 contamination up to 6 hours before the flight. In any case, you can modify your travel settings using the "Manage my booking" page.

Mask / Coverage

Passengers are kindly requested to wear face masks / masks upon arrival at the airport and on Cyprus Airways flights. Face masks / caps should not be worn on children under 6 years of age, people who have difficulty breathing or people who cannot remove the mask without assistance.

You should change your mask every 4 hours or if it is damaged, or wet or soiled. Make sure you have enough masks with you for the duration of your trip

Additional safety measures

New procedure for aircraft cleaning

According to recommendations of EASA, WHO, ICAO and IATA, we have adapted specific cleaning procedures for safeguarding the health of the passengers, operating crew and all employees that are involved in the operational activities. The aircraft cabin is cleaned with the use of disinfectant liquid and materials. Caution is given to passenger seats, seat belts, arm rests, trays, galleys and toilets.

At each airport there are additional measures implemented by the Airport operator i.e. information to passengers, thermal cameras, points with hygiene liquids, airport toilets hygiene etc.

Protect yourself

The European Union Aviation Safety Agency (EASA) and the European Centre for Disease Protection and Control (ECDC) provided passengers with an overview of the air travel experience. These summarise the most important elements from the passenger perspective of the EASA/ECDC operational guidelines. The guidelines place paramount importance on health safety at every stage of the end-to-end passenger journey. Their aim is to achieve safety, clarity and harmonisation in the travel experience across Europe.

The guidelines are available here.