About Coronavirus

Covid Restrictions

Travel restrictions to Cyprus

New Cyprus Travel Restrictions 10/12/23

The Cyprus Ministry of Health after evaluating the epidemiological picture of Cyprus as well as the recommendations of the European Commission, regarding the epidemiological picture recorded in China, has decided to put in effect the below measures which will be effective as from the 15/01/2023 until the 15/03/2023.

  • As of January 15, 2023 (time 5 p.m.) all passengers are required to demonstrate a negative molecular test (PCR) upon arriving to Cyprus from China, 48 hours before their departure (direct flight or connecting).
  • It is recommended the use of a protective mask and the observance of personal hygiene and protection measures on all flights to and from Cyprus, as well as indoor areas.

Travel restrictions to Greece

Greece, as of May 1, 2022,  has lifted all Covid-19 related restrictions for all travelers to Greece

Travel restrictions to Lebanon

As of September 28th, 2022, Lebanon has lifted all Covid-19 related restrictions for all travellers to Lebanon.

Travel restrictions to Israel

Israel has lifted all Covid-19 related restrictions for Travellers

NOTE:

Please be informed that due to the increase of COVID-19 cases, Travel directives and restrictions are constantly changing therefore passengers are strongly advised to also contact their Embassy and/or visit the official websites of the Official Authorities in every country they would like to travel from/to before their flight.

Travel restrictions to Egypt

As of the of 18th of June 2022, Egypt has lifted all Covid-19 related restrictions for all travellers to Cyprus

My Flight

If my flight is cancelled

If your flight is canceled and you have booked your tickets using Cyprus Airways website or Call-Center you will receive an email notification with the alternative options offered:

  • you can rebook your flight to the same destination for a future date
  • you can issue a travel voucher for the amount of the original ticket. Your travel voucher is valid for 12 months from the date of issue and you can use the whole or part of the voucher within the validity period.  Once it expires, (i.e. 12 months after issuance), you are eligible to request a refund of the remaining unused amount paid for your initial booking, provided that the travel voucher has not been used in full. Full terms and conditions for travel vouchers are available here.
  • you can request a refund. Please note that the processing will take longer due to the excessive amount of adjustments being made to our scheduled operations.

For bookings through travel agents: Please contact your travel agent for further assistance.

Status of my flight

You can check our schedule here. If your flight is not listed there, that means that it has been cancelled. If your flight has been cancelled, you will receive an email notification regarding cancellation to email address you used when booking your flight.

If you have symptoms

Accidental passengers detected at the airport by public health authorities will not be allowed to continue their journey. If you have the following symptoms: fever, cough, shortness of breath, loss of taste or smell, we recommend that you reconsider your trip. You may change the date of travel without a booking fee (the difference in fare must be paid in addition) based on a doctor's certificate confirming suspected COVID-19 contamination up to 6 hours before the flight. In any case, you can modify your travel settings using the "Manage my booking" page.

Mask / Coverage

Passengers are kindly requested to wear face masks / masks upon arrival at the airport and on Cyprus Airways flights. Face masks / caps should not be worn on children under 6 years of age, people who have difficulty breathing or people who cannot remove the mask without assistance.

You should change your mask every 4 hours or if it is damaged, or wet or soiled. Make sure you have enough masks with you for the duration of your trip

Additional safety measures

New procedure for aircraft cleaning

According to recommendations of EASA, WHO, ICAO and IATA, we have adapted specific cleaning procedures for safeguarding the health of the passengers, operating crew and all employees that are involved in the operational activities. The aircraft cabin is cleaned with the use of disinfectant liquid and materials. Caution is given to passenger seats, seat belts, arm rests, trays, galleys and toilets.

At each airport there are additional measures implemented by the Airport operator i.e. information to passengers, thermal cameras, points with hygiene liquids, airport toilets hygiene etc.

Protect yourself

The European Union Aviation Safety Agency (EASA) and the European Centre for Disease Protection and Control (ECDC) provided passengers with an overview of the air travel experience. These summarise the most important elements from the passenger perspective of the EASA/ECDC operational guidelines. The guidelines place paramount importance on health safety at every stage of the end-to-end passenger journey. Their aim is to achieve safety, clarity and harmonisation in the travel experience across Europe.

The guidelines are available here.

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