• Agents’ Support

    Email: sales@cyprusairways.com

    Phone: +357 24 020968
    (Availability Monday to Friday 08:00-05:00 p.m.)

    Contact Centre : +357 24 000053 from abroad , or 8000 811 from Cyprus
    (Availability 24/7)

  • ADM Policy

  • How to apply for a Ticketing Authority:

    To become an authorized agent to sell Cyprus Airways tickets through the local Bank Settlement Plan (BSP) , BSP travel agencies should follow the below procedure:
    1) Download from www.cyprusairways.com, fill and save “BSP Agent Profile
    2) Send an email to CY's sales team at sales@cyprusairways.com, the below information:
    Subject Line: Request for Ticketing Authority, BSP country, using ISO code
    Email body: BSP Country, Agency name, IATA number

    • BSP Agent Profile
    • “Approval to Act as an IATA Agent” for all IATA accredited codes
    • Scanned copy of valid bank guarantee (s) or other financial security issued by Agency on behalf of IATA
    • Scanned copy of Chapter, Articles of association or any other official document about agency's incorporation
    • PSAA between Agency and IATA (first and signature pages)

    Cyprus Airways will grant ticketing authority as deems appropriate, and has the authority to revoke it should an agency not comply with all CY policies and procedures.

    Should you have any questions, please email us sales@cyprusairways.com.

1 If your Agency requests for a ticketing authority after it has been reinstated from default by IATA, please submit your request on the letterhead and include IATA’s reinstatement confirmation letter, letter from your bank about technical error or any other evidence of innocence or settlement of the issue.

Λυπούμαστε, αυτή η σελίδα είναι διαθέσιμη μόνο στα Αγγλικά.