Travelling with us soon?
Guidelines for a safe trip!
Planning your journey
Everything you need to know
  • Travel restrictions to Cyprus
ALL passengers arriving to Cyprus must register on the CY web platform, before arriving to Cyprus (https://www.cyprusflightpass.gov.cy ).

In case the passengers do not have the "CyprusFlightPass" or, in the event that the electronic platform of the Republic of Cyprus is not temporarily available due to technical problems or scheduled maintenance, have not completed in advance the required documents by hand, passengers will not be accepted onboard.

The countries of origin are re-evaluated on a regular basis and they are categorized based on their epidemiological status in the Categories A, B and C, with Category A having the most positive epidemiological status. List of countries and test requirements for each category could be found here (https://cyprusflightpass.gov.cy/en/country-categories)
  • Travel restrictions to Greece
1. All passengers traveling to Greece from foreign countries will be required to have a negative molecular test result (PCR) for COVID-19, performed up to 72 hours before their entry to Greece. This includes air and land arrivals to Greece.

2. It is compulsory for all individuals on international flights arriving to any Greek airport to fill in the electronic passenger locator form (PLF) published in https://travel.gov.gr/, not later than the previous day.

3. it is compulsory for all permanent residents in Greece departing on international flights from any Greek airport to fill in the electronic passenger locator form (PLF) published in https://travel.gov.gr/, not later than the previous day.

4. Any individual – regardless of nationality and country of origin: Are required to remain in isolation under quarantine for precautionary reasons for seven (7) days upon arrival at their place of residence, as declared in the submitted Passenger Locator Form (PLF).

  • Travel restrictions to Russia
Russian citizens arriving in Russia on international flights will be required to complete a form on the public services website (www.gosuslugi.ru), and then upload COVID-19 PCR-test results within three days of arrival. Passengers will also be required to complete a special form during the flight.

Only Nationals of the Russian Federation and their family members or Permanent residents of the Russian Federation will be accepted.

Foreign citizens departing to airports in the Russian Federation, including passengers transiting through airports in the Russian Federation, must provide a certificate in Russian or English with a negative PCR test result for COVID-19 taken not earlier than 72 hours before the flight departure. In the absence of a certificate, passengers will be denied transportation. If the medical document is not available in Russian or English, it may be submitted in the official language of the state of registration of the organization that issued such medical document, with a translation into Russian with its accuracy attested by a consular official of the Russian Federation. During the flight, passengers also need to fill out the questionnaire provided by flight attendants.

Foreign citizens will be allowed for boarding only if they hold a valid permit and fall into a special category of persons who are allowed to enter the Russian Federation from countries with which regular air traffic has not been resumed. Prior approval is requested by the airline. Please contact fly.to.from.rus@cyprusairways.com.

  • Travel restrictions to Ukraine
All foreign nationals must have a Health Insurance Certificate. Such Health Insurance Certificate shall be issued by a company registered in Ukraine or foreign insurance company that has a representative office in Ukraine and/or is in the treaty relations with an insurance company the partner in Ukraine.

Health Insurance Certificate must cover costs related to COVID-19 treatment, observation and must be valid during the whole stay of visitor in Ukraine.

Also, all persons who cross the state border of Ukraine should install an app called "Dii Vdoma" and can choose one of three options:

1. Observation in specialized isolators;

2. 14 days self-isolation at the place of residence for persons who have agreed to undergo it using the "Dii Vdoma" mobile app;

3. Pass the COVID-19 test using the PCR method after crossing the state border.

How to pass PCR-test and stop self-isolation through app "Dii vdoma"

If a citizen of "Red Zone" or Ukrainian, who returned from "Red Zone" does not want to undergo Self-Isolation during 14 days and wants to perform a PCR test to cancel the Self-Isolation he/she must comply with the following rules:

1.In all cases to download "Dii Vdoma" mobile app and specify his/her phone number as well as a place for undergoing Self-Isolation;

2.After crossing the border, the person has 24 hours to get to a place of Self-Isolation. During this time the mobile app will automatically remind the person to note whether he/she has arrived at the destination place or not;

3.During these 24 hours, it is possible to perform PCR tests in laboratories/clinics that are in the list of the Public Health Centre.

4.During the test, the person must provide the laboratory with his/her phone number linked to "Dii Vdoma" mobile app and fill in the informed agreement for data processing. The fact of crossing the Ukrainian border should be indicated in the agreement if it took place during the last 14 days; the exact date of arrival in Ukraine should be indicated.

5.After performing the test, the person shall go to his/her place of Self-Isolation and note in-app that he/she has arrived at the destination place;

6.The result of the test should be ready 24-48 hours after performing;

7.The laboratory staff only by person request must forward the negative test result to Public Health Centre by indicating the tourist's phone number linked to "Dii Vdoma" mobile app;

8.In turn, the Public Health Centre collects the data in the unified electronic database and submits to "Dii Vdoma" mobile app the information on termination of Self-Isolation;

9.In this way tourist see in his/her "Dii Vdoma" mobile app if Self-Isolation is cancelled automatically and he/she can leave the premises and travel;

10.Test that was passed in the laboratory which is not in the list of Public Health Centre is not taken into account.

11."Dii Vdoma" mobile app shall not be deleted during the whole stay in Ukraine;

12.Person can't enter negative test result by himself/herself to "Dii Vdoma" mobile app;

13.Person can't leave the place of Self-Isolation until he/she receives a message in "Dii Vdoma" mobile app about terminating Self-Isolation for him/her.

You may find more information at https://visitukraine.today/

Cyprus Airways Health & Safety Measures
Maintain the highest possible hygiene standards, which include the disinfection of aircraft after each flight, including areas such as passenger seats, seat pockets, lavatories, cabin galley, as per recommendations by the International Air Transport Association (IATA) and WHO.
On board, the crew wears protective face masks and gloves.
Face masks/coverings are mandatory for all passengers (excluded children younger than 2 years old, anyone who has trouble breathing or otherwise unable to remove the cover without assistance).
At the check-in area, passengers are requested to maintain a safe distance
Limit the number of passengers in each bus during boarding and disembarkation
Before you go at the airport
Do not go to the airport if you have the following symptoms: Fever, Cough,
Shortness of breath, Loss of Taste or Smell
Please check information for passengers flying during the pandemic available here.
Ensure you have enough medical face masks for your journey.
At the airport
Be aware that only travellers may enter the airport terminal buildings
Leave enough time to allow for checks and new procedures
Follow cough etiquette and wear a medical face mask to protect yourself and your fellow passengers
Check in online if possible, bring everything you need for your journey and have all documents ready
Make sure to practice physical distancing, wear a medical face mask and expect to be refused boarding if you don't comply with thermal screening, if requested
On the plane
Face masks are mandatory on all Cyprus Airways flights*
*Face masks/coverings should not be placed on children younger than 2 years old, anyone who has trouble breathing or otherwise unable to remove the cover without assistance.

Watch the cabin safety demonstration to be aware of specific instructions for your flight
Practice hand hygiene, follow cough etiquette and wear a medical face mask
If you feel ill while travelling, inform crew and seek medical care as soon as possible
Limit your movement in the cabin to that essential for well-being
Frequently Asked Questions
  • How clean and safe are Cyprus Airways aircraft?
According to recommendations of EASA, WHO, ICAO and IATA, we have adapted specific cleaning procedures for safeguarding the health of the passengers, operating crew and all employees that are involved in the operational activities. The aircraft cabin is cleaned with the use of disinfectant liquid and materials. Caution is given to passenger seats, seat belts, arm rests, trays, galleys and toilets.

At each airport there are additional measures implemented by the Airport operator i.e. information to passengers, thermal cameras, points with hygiene liquids, airport toilets hygiene etc.
  • Should I wear face mask/coverage?
Passengers are requested to wear face masks/coverings from the time they arrive at the airport and onboard Cyprus Airways flights. You should change your mask every 4 hours or if it becomes damaged, wet or dirty. Please make sure that you have sufficient supply of masks for the entire duration of their journey
    • What to do if I have symptoms before arriving to the airport?
    Symptomatic passengers identified in the airport by the public health authorities may be refused to continue their travel. IF you have following symptoms: Fever, Cough, Shortness of breath, Loss of Taste or Smell, we encourage you to reconsider your travel arrangements. You are allowed to change your travel date without a rebooking fee (difference in fare levels should be paid additionally) on the basis of a doctor's certificate confirming suspicion of COVID19 contamination up to 6 hours before the flight. In any case, you can modify your travel arrangements using "Manage My Booking" page.
      • How can I protect myself during my journey?
      The European Union Aviation Safety Agency (EASA) and the European Centre for Disease Protection and Control (ECDC) provided passengers with an overview of the air travel experience. These summarise the most important elements from the passenger perspective of the EASA/ECDC operational guidelines. The guidelines place paramount importance on health safety at every stage of the end-to-end passenger journey. Their aim is to achieve safety, clarity and harmonisation in the travel experience across Europe.

      The guidelines are available here( https://www.easa.europa.eu/document-library/general-publications/easaecdc-process-passengers)
      • My flight is cancelled
      If your flight is cancelled and you have booked your tickets using Cyprus Airways website or Call-Center you will receive an email notification with the alternative options offered. You can issue a travel voucher for the amount of the original ticket. Travel voucher is valid for 12 months from the date of issue and you can use the whole or part of the voucher within the validity period. Once it expires, (i.e. 12 months after issuance), you are eligible to request a refund of the remaining unused amount paid for your initial booking, provided that the travel voucher has not been used in full. Full terms and conditions for travel voucher are available here. Or you can request a refund. Please note that the processing will take long due to the excessive amount of adjustments being made to our scheduled operations.

      For bookings through travel agents: Please contact your travel agent for further assistance.